Read in samples.
Under time pressure, teams read a share of responses and estimate the rest.
Introducing Resolve, our fast decision-making model. Meet Resolve →
Every response read, not a sample, so the summary reflects what people actually said and every point can be traced back to the words that made it.
See it worked throughA public consultation can bring in thousands of responses: letters, emails, forms and long reports. Each one deserves to be read.
Under time pressure, teams read a share of responses and estimate the rest.
Hundreds of near-identical letters can drown out one detailed reply with new evidence.
When the summary is challenged, finding the responses behind each point takes days.
Every response read against the consultation questions, whatever form it came in.
Every argument grouped, counted and quoted. Officials write the summary.
The policy team sees what respondents argued, how many said it, and the words they used, before writing a line.
1,842 responses · 5 themes · 1 organised campaign
| Theme | Argument | Finding | Detail | Responses |
|---|---|---|---|---|
| T1 | Charges will hurt small shops | Widely raised | Quoted from 14 local businesses, with sales figures in 3 | 612 |
| T2 | Support for more cycle parking | Widely raised | Many cite safety near the school | 418 |
| T3 | Blue badge holders need closer spaces | Specific evidence | Detailed reply from a disability charity, with a survey | 96 |
| T4 | Pre-written letter opposing all changes | Campaign | Same wording in 540 replies; from one template | 540 |
| T5 | Evening charges unclear in the proposal | Question raised | Respondents read the times differently | 176 |
Campaign
Same wording in 540 replies; from one template.
T4 · Pre-written letter opposing all changesSpecific evidence
Detailed reply from a disability charity, with a survey.
T3 · Blue badge holders need closer spacesIllustrative example. Council, consultation, respondents and figures are fictional.
The AI reads and groups. Officials weigh the arguments and write the summary.
Nothing is dropped. Campaigns are flagged and counted, not removed.
How Check works ↗Quotes link back to the response they came from, so the summary can be checked.
How Understand works ↗Responses, including respondents’ personal details, stay inside your boundary.
Deployment options ↗The documents and data behind this work answer other questions too.
What must be redacted before release?
Find personal and sensitive details across a release, with every redaction shown for review.
See how →What does this new rule change for us?
Map new rules to what the business must change.
See how →Which cases can be decided today?
Clear the routine cases fast, and send the hard ones to a caseworker.
See how →What personal data is in these files?
Find it and remove it before anything is shared.
See how →We’ll show you the themes, the quotes behind them and any campaigns, and you can compare them with your published summary.
Talk to us →