What are the responses actually saying?

Every response read, not a sample, so the summary reflects what people actually said and every point can be traced back to the words that made it.

See it worked through

Thousands of responses.
Weeks to read them.

A public consultation can bring in thousands of responses: letters, emails, forms and long reports. Each one deserves to be read.

Read in samples.

Under time pressure, teams read a share of responses and estimate the rest.

Campaigns count twice.

Hundreds of near-identical letters can drown out one detailed reply with new evidence.

Hard to show your working.

When the summary is challenged, finding the responses behind each point takes days.

What the AI reads.

Every response read against the consultation questions, whatever form it came in.

In

  • Online form responses
  • Emails and letters
  • Reports from organisations
  • Scanned handwritten replies
  • The consultation questions
  • Earlier consultations

At work

  1. Sense Reads forms, emails, scanned letters and long reports.
  2. Understand Finds the arguments in each response and groups them by question.
  3. Check Flags organised campaigns and near-duplicate responses, and keeps them countable.
  4. Operate Prepares a theme list with quotes and counts for officials to write from.

Out

Every argument grouped, counted and quoted. Officials write the summary.

Every response read.
Every theme quoted.

The policy team sees what respondents argued, how many said it, and the words they used, before writing a line.

Consultation · Town centre parking changes · Closed 30 SeptemberIllustrative

1,842 responses · 5 themes · 1 organised campaign

ThemeArgumentFindingDetailResponses
T1Charges will hurt small shopsWidely raisedQuoted from 14 local businesses, with sales figures in 3612
T2Support for more cycle parkingWidely raisedMany cite safety near the school418
T3Blue badge holders need closer spacesSpecific evidenceDetailed reply from a disability charity, with a survey96
T4Pre-written letter opposing all changesCampaignSame wording in 540 replies; from one template540
T5Evening charges unclear in the proposalQuestion raisedRespondents read the times differently176

Illustrative example. Council, consultation, respondents and figures are fictional.

Built for open policy-making.

The AI reads and groups. Officials weigh the arguments and write the summary.

Every response counts.

Nothing is dropped. Campaigns are flagged and counted, not removed.

How Check works ↗

Every theme shows its source.

Quotes link back to the response they came from, so the summary can be checked.

How Understand works ↗

Runs in your environment.

Responses, including respondents’ personal details, stay inside your boundary.

Deployment options ↗

The documents and data behind this work answer other questions too.

What must be redacted before release?

Records release

Find personal and sensitive details across a release, with every redaction shown for review.

See how →

What does this new rule change for us?

Regulatory changes

Map new rules to what the business must change.

See how →

Which cases can be decided today?

Casework backlog

Clear the routine cases fast, and send the hard ones to a caseworker.

See how →

What personal data is in these files?

Sensitive data

Find it and remove it before anything is shared.

See how →

Bring us the responses to a past consultation.

We’ll show you the themes, the quotes behind them and any campaigns, and you can compare them with your published summary.

Talk to us →
LondonDiscovery AI Limited · United Kingdom
HyderabadReDscvry Technology Private Limited · India
ChennaiReDscvry Technology Private Limited · India