Frequently Asked Questions

It depends on what you're trying to solve. We start with a discovery call to understand your specific challenge, then scope a fixed-price engagement — no surprise invoices or runaway budgets.

We're happy to discuss ballpark numbers on a call. What matters most is finding the right starting point for your situation.

Most teams see their first working system in 6–10 weeks. We're not fans of 18-month roadmaps that never deliver — we'd rather prove value on something concrete, then build from there.

You own your system. We deploy it, train your team, and hand over complete documentation. It's yours to run.

Most clients also choose ongoing support so we can help with updates, maintenance, and improvements as your needs evolve — but that's your call.

Teams that have a real problem they need solved — not just an "AI strategy" checkbox to tick. You've got data, you've got a business process that's painful, and someone internally who's accountable for fixing it.

We work across company sizes, but our sweet spot is organizations where the problem is big enough to matter and there's genuine urgency to solve it.

Good signs: you can describe the problem in concrete terms, you have data (even if it's messy), and there's someone on your team who'll champion the project internally.

If you're still exploring what's possible or need help defining the problem itself, that's okay — we're happy to have that conversation and point you in the right direction, even if we're not the right fit yet.

Absolutely. We plug into whatever you're already running — Azure, AWS, GCP, SAP, Oracle, you name it. No rip-and-replace required. We work with your setup, not against it.

Nope. We build so you can swap models as better ones come out — and they will. Your system shouldn't be stuck because you made a bet on today's technology.

Yes. If your data can't leave your walls, it doesn't have to. We've done fully air-gapped deployments for clients with strict requirements.

Your data stays in your environment — we don't pull it somewhere else. We follow enterprise security standards (ISO 27001, SOC 2 patterns) and bake in things like PII redaction and audit logging from the start. More details on our Trust page.

No, never. Your data is only used to power your system. We don't use it for training, benchmarking, or anything else. Full stop.

Yes — we've been through the gauntlet before with Fortune 500 procurement and regulated industry reviews. We'll work with your legal and security teams to get the paperwork sorted.