Privacy Policy — DscvryAI

1. Introduction

Redscvry Technology Private Limited (“DscvryAI”, “Dscvry”, “we”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you:

Visit our website or subdomains;
Engage with our AI utilities, accelerators, capabilities, or demos;
Register for an account, request a demo, or interact with our marketing content; or
Communicate with us for commercial, technical, or support purposes.

DscvryAI acts as a data controller for personal data collected via our website, marketing operations, and certain aspects of our platform. Where we process Customer Data as part of a paid or contracted engagement, we act as a data processor, governed by the applicable Master Services Agreement (MSA), Data Processing Agreement (DPA), or Statement of Work (SOW).

2. Personal Data We Collect

We collect personal data in the following categories:

2.1 Information You Provide to Us

Account registration details (name, email, company, role, password).
Contact details when submitting forms (name, email, phone, message content).
Information shared when booking demos, downloading resources, or requesting support.
Communications, feedback, or content you voluntarily share with us.

2.2 Information We Collect Automatically

We use cookies, logs, analytics, and similar technologies to collect:

Browser and device identifiers (IP address, OS, browser type, screen size).
Usage information (pages visited, time spent, referral paths, clicks).
Interaction data across sessions to improve performance and diagnostics.

We use Google Analytics and similar tools to understand website performance. DscvryAI does not currently respond to browser “Do Not Track” signals.

2.3 Customer Data (Platform Use)

When customers use our AI systems, they may upload documents, text, datasets, or configuration files (“Customer Data”). Customer Data is processed strictly under contractual terms and not reused for model training unless expressly permitted in writing.

3. How We Use Personal Data

We use personal data for the following purposes and legal bases:

To respond to enquiries (legitimate interest).
To provide access to demos, evaluations, or accounts (performance of contract).
To operate, secure, and improve our website and platform (legitimate interest).
To analyse site usage and improve user experience (legitimate interest).
To send marketing or product communications with your consent.
To comply with legal obligations (regulatory and compliance purposes).
To protect our systems, rights, and users (legitimate interest).

4. How We Share Personal Data

We may disclose personal data with:

Service providers who support hosting, analytics, security, communications, and platform operations. These providers are bound by confidentiality and data-protection obligations.
Payment processors (we do not store payment card information).
Law enforcement or regulators where required by law or legal process.
Affiliates and subsidiaries for internal operations consistent with this Policy.
Prospective buyers in connection with a merger, acquisition, or restructuring.

We do not sell personal data or share it with third parties for their marketing purposes.

5. International Data Transfers

We may transfer personal data to countries outside your jurisdiction. Where required, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure adequate protection.

6. How We Protect Personal Data

We maintain administrative, technical, and organizational security measures designed to protect personal data from unauthorized access, loss, or misuse. Measures include encryption, access controls, audit logging, secure development practices, and isolation of processing environments.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law or to establish or defend legal claims.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data;
Request correction or deletion;
Object to processing or request restriction;
Withdraw marketing consent at any time;
Request a portable copy of the data you provided;
Lodge a complaint with a data-protection authority.

To exercise your rights, contact us using the details in Section 12.

9. Cookies

We use cookies to operate and improve our website. Categories include:

Strictly Necessary Cookies: Required for site functionality and security.
Analytics Cookies: Measure performance and usage patterns.
Functional Cookies: Remember preferences and enhance user experience.

You can manage cookies through your browser settings. Disabling cookies may limit some website functionality.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. The “Last updated” date at the top of this page indicates when the Policy was most recently revised.

11. Contact Us

If you have questions or wish to exercise your rights, you can contact us at:

Redscvry Technology Private Limited
WeWork Krishe Emerald,
Kondapur Main Road, Laxmi Cyber City,
Whitefields, Kondapur, Hyderabad, Telangana 500081
Email: connect@dscvryai.com